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Coronavirus COVID-19 Updates

Posted on: March 24, 2020

COVID-19 Response: Best Practices for Riley County Businesses & Employers Open to the Public

COVID-19 Response: Best Practices for Riley County Businesses & Employers Open to the Public

Outside the store:

  • If there is crowding, limit the number of customers allowed to enter the store. Staff an employee at the front door and, as one (1) customer leaves, allow another customer in.
  • Post signs at the front door informing customers of occupancy limits.
  • Cue customers on the sidewalk in front of the store and post signs along the line urging customers to encourage a social distancing of six (6) feet.
  • Place carts and hand baskets at the front of the store and clean handles before bringing them into the store or providing them to a customer.
  • Maximize curbside pickup of walk-up customers and online orders.

Inside the store:

  • At point-of-sale registers, limit the lines and post signs at each register urging customers to maintain a social distancing of six (6) feet.
  • Post social distancing signs and floor markings in key areas throughout the store.
  • Place hand sanitizer available at every open register.
  • Routinely clean the store and have soap and water available in restrooms.
  • Keep meeting rooms and offices doors open and eliminate closed room meetings.

Action Items:

  • Make alcohol-based hand sanitizer available for customers and other visitors.
  • Encourage employees to stay home if they are sick. If possible, extend time off policy to make sure team members have every opportunity to seek medical attention, if needed.
  • Encourage visitors at increased risk of severe illness to stay at home or otherwise avoid facilities.
  • Suspend non-essential visits to facilities.
  • Observe and encourage social distancing measures.
  • Routinely clean stores and increase spot cleaning of high traffic areas and restrooms, using CDC approved disinfectants.
  • Limit large meetings and gatherings and hold meetings in open, well-ventilated, well-spaced areas. Use teleconferencing for meetings, when practical.
  • Constantly monitor and meet regularly to review the situations in facilities.


Advise employees to use preventive measures similar to those that help prevent the spread of the flu, as recommended by the CDC:

  • Wash hands with soap and water for at least 20 seconds frequently.  Use an alcohol-based hand sanitizer when soap and water is unavailable.
  • Avoid touching their eyes, nose, and mouth.
  • Cover mouth and nose with a tissue when the cough or sneeze, and then throw the tissue in the trash.
  • Avoid close contact with people who are sick.
  • Stay home when they are sick, except to receive medical care.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Make sure to get proper rest.


Riley County Health Department

Information line 785-587-4526

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